Terms & Conditions
Cancellation Policy
At Rise Rehabilitation, we understand that life can be unpredictable. However, to ensure fairness and respect for our time and other clients, we have a 24-hour cancellation policy.
A $50 fee will apply if you cancel within 24 hours of your scheduled appointment or fail to attend.
You will receive an SMS and/or email reminder 48 hours before your appointment, which will include a reminder about this policy.
If the cancellation fee applies, it must be paid prior to booking your next appointment, or at your next session if previously discussed with your clinician.
We appreciate your understanding and cooperation in helping us provide the best care for all our clients.